Solved
Suspended for no reason [0x00002710]
My fc mobile account got suspended for no reason. It's showing "Your account has been banned for an hour." No specific time or days are mentioned. . I cannot log in to my account because of the suspe...
Hi tzhf8mblailx,
That error message does suggest there's a ban in place. We can't check this out for you through the EA Forums, but our Terms of Service team can investigate it for you if you think there's been a mistake. You can reach them using the steps below:
If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.
- Open the webform.
- Fill out the form with as much detail as possible.
- Select Submit.
- Then select Email us.
Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.
- EA_Lanna
