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l0ew13hu9ulu's avatar
l0ew13hu9ulu
Rising Newcomer
6 days ago
Solved

My account has lost gems

At 4:39 PM Vietnam time, I logged into my account and found that some gems were missing from my official FC Mobile account. Please have the team investigate and respond to me.

android
crashing
  • EA_Pulsar's avatar
    EA_Pulsar
    5 days ago

    Hey l0ew13hu9ulu​.  Please restart the game and sign in again to check whether your balance is correct. If you’d like to review your account history and see what happened, you can contact Customer Support through the in-game help option.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey l0ew13hu9ulu​.  Please restart the game and sign in again to check whether your balance is correct. If you’d like to review your account history and see what happened, you can contact Customer Support through the in-game help option.

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