nfy1eachhdcy
1 month agoRising Newcomer
Payment issue
Hi Ea i made a payment of 149 in game but while doing the payment my Google play currency/balance was deducted and your payment crashed out but i didn't receive the certain product of that 149rs also no transaction history and my currency was not there please look at this thank you.
Hi nfy1eachhdcy,
Sorry to hear that's happened. Could you grab some proof of purchase (PoP) for Google Play purchases, and connect with our support team? They'll do their best to help with the missing content from there.
- EA_Lanna