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MatCyan123's avatar
MatCyan123
Newcomer
1 day ago
Solved

Problem entering Star Signings

After Thursday's weekly update, star signings just don't work, I changed my Wi-Fi network to test if it was error on my network, but it still didn't work, I'll be attaching a screenshot with the error message.

My hardware: Redmi Note 11, Snapdragon 680 4G, 4 GB RAM and Adreno 610.

android
freezing
  • dzrtr's avatar
    dzrtr
    1 day ago

    There have been a few updates since the reset, so something clearly isn't working. I do not have details at this point but I'd strongly suggest that you try in a few hours, and if this still does not work, post back whether you see the same problem. 

    At the time of posting, I can get into signing and browse the players to purchase as well as to sign, and I am on an Android that you have tagged.

4 Replies

  • dzrtr's avatar
    dzrtr
    Hero+
    1 day ago

    There have been a few updates since the reset, so something clearly isn't working. I do not have details at this point but I'd strongly suggest that you try in a few hours, and if this still does not work, post back whether you see the same problem. 

    At the time of posting, I can get into signing and browse the players to purchase as well as to sign, and I am on an Android that you have tagged.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    MatCyan123​ Thanks for reporting this. Hopefully, this issue has now been fixed. Could you please try accessing Star Signings again and let us know if it's working for you now? If you're still seeing the same error, please let us know. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Thanks for the update! Glad to hear it's working again now, and thanks for letting us know.

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