Forum Discussion

amine1115's avatar
amine1115
Newcomer
5 days ago

Problem with interruptions in gameplay

There are interruptions in online play despite having a good internet connection and ping.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. Sorry to hear you’re experiencing disconnections while playing online. Please try restarting your device, updating the game and OS, switching between Wi-Fi and mobile data, restarting your router, disabling any VPN, and closing background apps before playing.

    If the issue continues, please share your device model, OS version, region, connection type, when it happens, and whether you see any error message.

    Thanks.