Solved
refund request
Hello, I purchased a rank upgrade package from the store for 249.99 TL. The money was deducted from my bank account, but the package I purchased did not arrive. The rank upgrade package did not appear in the game. Please either refund my money or return the rank upgrade package. The photo shows she took the money but didn't give the in-game package.
Hi there — thanks for reaching out. Hopefully the transaction is still processing, as restarting the game often resolves issues like this. If you need more help, please follow this guide here:Missing or Failed Purchases
