Hi EA Support,I am reporting two missing player items that have vanished from my club without being sold, exchanged, or used for training. I have already restarted my device and cleared my cache, but the players are still missing.Player Details:Player 1: Essien 116 ovrPlayer 2: Owen 115 ovr rank 3 Approximate Time of Disappearance: [Insert Date and Time]Troubleshooting already performed: * Checked all active and secondary lineups.Verified they were not accidentally listed on the Market.Confirmed they were not used in recent Exchanges.Please investigate my account logs to locate these items and restore them to my inventory.

Hey. We can’t review account logs here on the public forums, so please double-check your inventory just in case. If you still can't find them, please contact Support via the in-game Customer Service tab.

Forum Discussion

pyoluvd647f7

Newcomer

6 hours ago

Solved

Subject: Missing Content – Players Vanished from Inventory

Hi EA Support,

I am reporting two missing player items that have vanished from my club without being sold, exchanged, or used for training. I have already restarted my device and cleared my cache, but the players are still missing.

Player Details:

Player 1: Essien 116 ovr
Player 2: Owen 115 ovr rank 3

Approximate Time of Disappearance: [Insert Date and Time]

Troubleshooting already performed: * Checked all active and secondary lineups.

Verified they were not accidentally listed on the Market.
Confirmed they were not used in recent Exchanges.

Please investigate my account logs to locate these items and restore them to my inventory.

android

EA_Pulsar
2 hours ago
Hey. We can’t review account logs here on the public forums, so please double-check your inventory just in case. If you still can't find them, please contact Support via the in-game Customer Service tab.

2 Replies

pyoluvd647f7
Newcomer
6 hours ago
Ea please solve this as soon as possible
EA_Pulsar
Community Manager
2 hours ago
Hey. We can’t review account logs here on the public forums, so please double-check your inventory just in case. If you still can't find them, please contact Support via the in-game Customer Service tab.