Subject: Repeated H2H Connection Errors Causing Unfair Match Losses

Dear EA SPORTS FC Mobile Support Team,

I am experiencing severe connection issues in Head-to-Head mode. My Wi-Fi and mobile data work properly in other apps, but FC Mobile repeatedly shows internet connection errors during H2H matches.

In most matches, these errors occur repeatedly, sometimes more than 10 times in a single match. They often happen when I score a goal or put my opponent under pressure. Only an occasional match runs smoothly without errors.

This issue is ruining my matches and affecting my H2H ranking and progress. Please investigate whether this is a game server, network synchronization, or client-side bug.

I request a proper investigation and a fix for this recurring problem. Please also review any ranking points lost because of these connection failures.

Thank you.