Tradable -Unradable
I had bought a player named beukema from store by money now i don't no how he is untradable please fix it as soon as possible
Forum Discussion
Dear EA Support Team,
I hope you are doing well. I’m writing to report an issue I experienced in EA FC Mobile. I recently purchased and opened a 4,000 Gems Tradable Pack, which clearly stated that the contents would be tradable. However, after opening the pack, I received an untradable card instead.
This seems to be a technical error or glitch, as I specifically purchased the pack expecting tradable rewards. I would appreciate it if you could please review my account and correct this issue by either:
1. Replacing the untradable card with its tradable version, or
2. Refunding the fc coins that was supposed to get after selling the card
Please find my account details below for your reference:
EA ID / Username: [EGOIST]
Platform: Mobile (EA FC Mobile)
Date & Time of Purchase: [21 October]
Card Received: [112 ovr ,EZE]
Thank you for your attention and assistance. I look forward to your prompt response.
Sincerely,
[EGOIST]
[[edit: email address removed]]