Forum Discussion

wh6x4gxfma31's avatar
wh6x4gxfma31
Rising Newcomer
20 days ago

Tradable -Unradable

I had bought a player named beukema from store by money now i don't no how he is untradable please fix it as soon as possible 

 

7 Replies

  • Sanyosa's avatar
    Sanyosa
    Seasoned Ace
    5 days ago

    Post a picture of them i badge section and in you player list. If there is no activate option in team badge then they are acrivated and changed to untradable

  • 2n5zjl3clvzr's avatar
    2n5zjl3clvzr
    Seasoned Novice
    5 days ago

    HeyEA_Pulsar​ I have the same problem but with grealish and beukema and  none of them are on my lineup and no they are not applied on the badge

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hey there. Could you please check if you haven't applied a badge to that player item? Are you not able to sell it because it's in one of your lineups? 

  •  

     

    Dear EA Support Team,

    I hope you are doing well. I’m writing to report an issue I experienced in EA FC Mobile. I recently purchased and opened a 4,000 Gems Tradable Pack, which clearly stated that the contents would be tradable. However, after opening the pack, I received an untradable card instead.

    This seems to be a technical error or glitch, as I specifically purchased the pack expecting tradable rewards. I would appreciate it if you could please review my account and correct this issue by either:

    1. Replacing the untradable card with its tradable version, or

    2. Refunding the fc coins that was supposed to get after selling the card

     

    Please find my account details below for your reference:

    EA ID / Username: [EGOIST]

    Platform: Mobile (EA FC Mobile)

    Date & Time of Purchase: [21 October]

    Card Received: [112 ovr ,EZE]

    Thank you for your attention and assistance. I look forward to your prompt response.

     

    Sincerely,

    [EGOIST]

    [[edit: email address removed]]

  • When I buy thomas muller in 2 anniversary card and I waited suddenly today I can't sell him and it was mark as untradable

  • Yes the exact same problem with the same player and also another one is grealish I can’t sell him after I bought them for money at marketplace but this problem faced me at my iPhone 

  • Sanyosa's avatar
    Sanyosa
    Seasoned Ace
    20 days ago

    Pictures? Have you activated him in team badge tab?

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