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RudoSan0709's avatar
RudoSan0709
Rising Novice
9 months ago
Solved

Unable To Claim Ragnarok Before Dawn Rewards

I am having trouble claiming my rewards in the quest section of FC Mobile. After completing all quests in the 'Ragnarok Before Dawn' section today, I did not receive the stadium and a basic pack. I have attached a screenshot of the error. Please fix this as soon as possible!

 

android
crashing
freezing
  • EA_Pulsar's avatar
    EA_Pulsar
    9 months ago

    Thank you for your feedback. The screen appears like this when you complete all the quests. We've shared your suggestion with the team to possibly add a message for clarification.

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  • nj0qpalwnez8's avatar
    nj0qpalwnez8
    Newcomer
    9 months ago

    Quest page became empty. Unable to claim rewards.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Thank you for your feedback. The screen appears like this when you complete all the quests. We've shared your suggestion with the team to possibly add a message for clarification.

    Thank you for your support. 

  • s6k1o3myl6kn's avatar
    s6k1o3myl6kn
    New Traveler
    9 months ago

    I had attempted to claim rewards for a quest, but it became unresponsive. A restart and even a reinstall did not fix the problem. The page is now stuck like this

     

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