League applications not working + gems not received

First of all the league application idea is great but just the bugs in make it not working 

-1 why when someone requestes to join my league and he joins another league before I accept the application stays like that's so frustrating how did the devs allow that in game why doesn't the application cancel if he joins another league so why when I accept someone it says he is already in a league guess what Sherlock why are you showing him to me remove the players application it's a no brainer even my 6 year old brother thought about this 

-2 rejecting doesn't work when I reject someone and I open the applications again its still not removed like at this point just remove the application feature from the league it's so bad 

-2 gems not received there was a week where everyone in my league didn't receive a single gem tried to contact support they replied like always late and not helpful they just said that we can't give you it was a copy and paste by the costumer service agent he literally copied what the automated bot said 

Here's 2 clips I spent like 3 minutes rejecting everyone just opened the applications back everyone was in it again how do they even allow this its so frustrating I loose my mind 

If a community manager passed these bugs on please reply I can't even think about one reason they put this in game that's showing us that the devs & testers etc don't care its been four months still no words about this I thought they were going to fix this by themselves