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97zuejn3qdjt's avatar
2 years ago
Solved

Accidentally spent fifa points

Hi, I accidentally spent 500 fifa points on 5 ucl challenger tickets, and I want 500 fifa points back.

Can you help me?

  • Hey @97zuejn3qdjt Are you playing FIFA 23 or FC Mobile?

    Also to confirm if you have spent in-game currency in either game there is not a system to reverse or refund the decision to use in-game currency and we would keep whatever was purchased. 

5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @97zuejn3qdjt Are you playing FIFA 23 or FC Mobile?

    Also to confirm if you have spent in-game currency in either game there is not a system to reverse or refund the decision to use in-game currency and we would keep whatever was purchased. 

  • Hi, it wasnt confirm option it was just buy for 500 fp and i thought im getting 20 free tickets like usual, i was doing fast so didnt saw 500 fp purchase and i lost it ☹️

  • Sanyosa's avatar
    Sanyosa
    Seasoned Ace
    2 years ago
    @97zuejn3qdjt You can try your luck with customer service in game. I don't think any of EA staff that come here can help you.

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