Forum Discussion

ewcvykgbd6hl's avatar
ewcvykgbd6hl
Newcomer
5 days ago

Account banned for 670 hours without no reason

I love fc mobile and play very often this game. My team ovr is 124. Well today morning i was playing and suddenly my game stopped and keep saying that my account banned for 670 hours. i dont know why and happened. So plz fix this and let me have my account back. i think i didn't do anything wrong or any mistake. plz Fix it and let me have my account back so i can play again 

1 Reply

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi ewcvykgbd6hl​,

    Sorry to hear your FC Mobile account has been temporarily suspended.

    Unfortunately, we can’t review the reason, remove the suspension, or escalate an individual appeal from the forums. Appeals are reviewed by the Terms of Service Team through the official process:

    Check and appeal EA Account locks, bans, and suspensions

    Please sign in with the EA Account linked to your FC Mobile profile and check the Penalty History page for more information or an appeal option.

    You can also select Contact us at the bottom of the guide if you need help accessing the appeal process. If live chat hasn’t been able to help, you’re welcome to use this webform.

    I’m sorry we can’t make changes to the suspension from the forums.