Forum Discussion
2 Replies
- safwan123410 hours agoRising Newcomer
but in my penalty history is empty ,pls ea make it work .i need my acc back because i have spend a lot of money in that acc and almost 4 years i playing fc mobile.
- EA_Salmon17 hours ago
Community Manager
Hi safwan1234,
Sorry to hear your FC Mobile account has been suspended.
Unfortunately, we can’t review the reason, remove the suspension, or escalate an individual appeal from the forums. Appeals are reviewed by the Terms of Service Team through the official appeal process.
Please sign in with the EA Account linked to your FC Mobile profile, then check the penalty and submit an appeal through:
Check and appeal EA Account locks, bans, and suspensions
You can also review the FC Mobile rules here:
How to play by the rules in EA SPORTS FC Mobile
If you can’t access Penalty History or submit the appeal, select Contact us at the bottom of the guide. You can also contact support through the in-game settings:
Get in-game help for your EA mobile game
If live chat hasn’t been able to help, you’re welcome to use this webform.
I’m sorry we can’t make changes to the suspension from the forums.