Forum Discussion

safwan1234's avatar
safwan1234
Rising Newcomer
4 days ago

Account banned for 670 hours without no reason

suddenly im open my fc mobile and my acc got ban pls fix this ea .im play fc mobile almost 4 years but now i getting this sh*t .pls ea i begging you pls get my acc back.also fix this problem i dont want another person get this problem like me

 

2 Replies

  • safwan1234's avatar
    safwan1234
    Rising Newcomer
    10 hours ago

    but in my penalty history is empty ,pls ea make it work .i need my acc back because i have spend a lot of money in that acc and almost 4 years i playing fc mobile. 

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    17 hours ago

    Hi safwan1234​,

    Sorry to hear your FC Mobile account has been suspended.

    Unfortunately, we can’t review the reason, remove the suspension, or escalate an individual appeal from the forums. Appeals are reviewed by the Terms of Service Team through the official appeal process.

    Please sign in with the EA Account linked to your FC Mobile profile, then check the penalty and submit an appeal through:

    Check and appeal EA Account locks, bans, and suspensions

    You can also review the FC Mobile rules here:

    How to play by the rules in EA SPORTS FC Mobile

    If you can’t access Penalty History or submit the appeal, select Contact us at the bottom of the guide. You can also contact support through the in-game settings:

    Get in-game help for your EA mobile game

    If live chat hasn’t been able to help, you’re welcome to use this webform.

    I’m sorry we can’t make changes to the suspension from the forums.