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zafkzrckq3hy's avatar
3 years ago

All players available in the game don't tackle

There is a problem with my game, all players available don't perform tackling when I press the tackling button. This happens in every account I create since august of last season and continued in new season. Yesterday even the gameplay in h2h became fast and changed completely players feels like floating abd dribbling became bad. How can this be fixed.

5 Replies

  • I've contacted customer service and told me to report the problem here and to wait but I had problems creating 'new topic here'

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hello @zafkzrckq3hy 

    Thanks for sharing your experience with FC Mobile, Depending on your device can we try going through our troubleshooting guide?

     

    Mobile (Android)

    Troubleshooting EA mobile games on Android devices 

     

    Mobile (iPad and iPhone)

    Troubleshooting EA mobile games on iPad and iPhone

     

    If this continues would you be able to share the following information in a Private Message?

    • Player ID:
    • Device (make/model):
    • Are you playing on Cell Data or Wifi?
    • Have you tried another device?
    • Do you get any error messages?
    • If possible, please share a clip of the issue...

    Cheers,

  • Tried all steps and don't work, played on other devices same problem, I play on samsung a54 android 14 with 4g, no error messages, where to send player Id 

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    (view in My Videos)

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    3 years ago
    @zafkzrckq3hy Ok - so from the video that posted - aside from having to point out that you made at least two tackle ...

    Do you have auto-switch turned on? If you are having trouble getting players to the tackle, then maybe switch it off and select your players.

    You have the sprint/tackle button held down the whole time and the direction button held the whole time ... try heading towards the player with the ball and then holding only the sprint/tackle button (ie. finger off the direction button).

    There is also a slide tackle button and a hard tackle button (sprint/tackle held to the left ... i think) ... try using the tackle buttons as well as your tactic of running into the player.

    Also - it looks like you are on h2h - there can be all sorts of issues with button delay, even if you have a "green connection" that have to do distance from the server ... this would explain having the issued on different devices and different accounts. My h2h is terrible - but i am a long way from the server, so it just is what it is.

    Do you have the same issues in PvE as you do h2h?

    (Sorry for all the questions - just trying to trouble shoot - as it doesn't sound like a device or account issue if you have already checked across multiples of each)

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