Solved
Can’t load game
Hello support team, I can’t load a game. When I run an application I see splash screen and after screen with loading return this error “
Retry[ElGwnHJIxxertelTCFgw9s]
SEA
Unable to access the configuration of current build. Please reboot the game and try again later.
0x20820000|00018FFFFFFFF|00000000|EIGwnHJIXxc
”
This usually happens when you have network issues. Try the following
For Apple:
Toggle Airplane Mode on → off.
Forget and reconnect to your Wi-Fi network.
Reset network settings.
For Android:
Toggle Airplane Mode on → wait 10 sec → off.
Forget and reconnect to Wi-Fi.
Reset Network: Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth.
Ensure preferred network type is set to 4G/5G Auto.
Update APN (carrier settings) if needed.
