Hello, please help. For 4 days now I have not been able to enter an equal game, all attack or trainer mode, the ping shows 999, if I start a match, it constantly throws me out with an error. This happens on Wi-Fi and on a mobile network, I tried reinstalling the game, nothing helps.
same issue on ios but for me it's 2 days. when entering any game mode in division rivals ping skyrocketing and stays at this level. reinstalling the game had zero impact. nothing helps. it's not on our side for sure because i have no isses with my provider. every other app runs perfectly except this game.
This is annoying. It is impossible to enter the division rivals. When will this be fixed?
Community ManagerHello! I would like to assist you further with this issue. Could you please confirm some additional information so we can identify any common factors that might be causing it?
If you are using a VPN, please disable it and close any other apps running on your phone. Thank you!
Hello.
Device model: Realme GT Neo 3T
System version: Realme UI 5.0
Connection type: Wi-Fi and Mobile
Provider name: Rostelecom and MTS
Region: Primorsky Krai
I do not use VPN when connecting to the game
Hello, have you forgotten about me?
Community ManagerI was just waiting to check if we will receive any similar reports from other players.
May I ask if you are able to test it on a different network/internet provider?
