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1uqwojnlar3g's avatar
1uqwojnlar3g
Seasoned Newcomer
11 days ago

Game freeze in loading screen

Can’t open the game it keeps freezing
freezing
ios
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
11 days ago

Hi there, sorry you're running into this issue with the game not loading on your device.  Please try these steps listed below and check if that resolves the problem.   

  1. Force-close FC Mobile completely.
  2. Restart your iPhone.
  3. Make sure iOS is fully updated.
  4. Switch between Wi-Fi and mobile data to test another connection.
  5. If your account is linked, uninstall FC Mobile and reinstall it from the App Store.  

Mobile Troubleshooting Guide

 

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