Forum Discussion

2 years ago

H2h bug - ball is placed very far from players

Im having an issue every time I play H2H. The ball is placed very far from players which means i lose alot of time and shots. Because a player is not near the ball It resets to a new possibility. ...

17a3851c96ad6c7

2 years ago

I tried to clean cashe and data without result. I am using a Samsung S21.

17a3851c96ad6c7
2 years ago
Two more..
- EA_Illium
  EA Staff (Retired)
  2 years ago
  Hey @17a3851c96ad6c7d
  
  Thanks for sharing your experience with FC Mobile, Depending on your device can we try going through our troubleshooting guide?
  
  Mobile (Android)
  
  Troubleshooting EA mobile games on Android devices
  
  Mobile (iPad and iPhone)
  
  Troubleshooting EA mobile games on iPad and iPhone
  
  If this continues would you be able to share the following information in a Private Message?
  
  Player ID:
  
  Device (make/model):
  
  Are you playing on Cell Data or Wifi?
  
  Have you tried another device?
  
  Do you get any error messages?
  
  Cheers,
  - 17a3851c96ad6c7
    2 years ago
    It seems to happen the most when I face players with lower ranked teams.
    I have cleaned cashe and data and rebooted my device.
    Player ID: 760586128371240960
    Device (make/model): Samsung S21
    Are you playing on Cell Data or Wifi? Wifi
    Have you tried another device? No
    Do you get any error messages? No