Forum Discussion

2 years ago

H2h bug - ball is placed very far from players

Im having an issue every time I play H2H. The ball is placed very far from players which means i lose alot of time and shots. Because a player is not near the ball It resets to a new possibility. ...

17a3851c96ad6c7

2 years ago

I tried to clean cashe and data without result. I am using a Samsung S21.

17a3851c96ad6c7

2 years ago

Two more..

EA_Illium
EA Staff (Retired)
2 years ago
Hey @17a3851c96ad6c7d

Thanks for sharing your experience with FC Mobile, Depending on your device can we try going through our troubleshooting guide?

Mobile (Android)

Troubleshooting EA mobile games on Android devices

Mobile (iPad and iPhone)

Troubleshooting EA mobile games on iPad and iPhone

If this continues would you be able to share the following information in a Private Message?

Player ID:

Device (make/model):

Are you playing on Cell Data or Wifi?

Have you tried another device?

Do you get any error messages?

Cheers,
- 17a3851c96ad6c7
  2 years ago
  It seems to happen the most when I face players with lower ranked teams.
  I have cleaned cashe and data and rebooted my device.
  Player ID: 760586128371240960
  Device (make/model): Samsung S21
  Are you playing on Cell Data or Wifi? Wifi
  Have you tried another device? No
  Do you get any error messages? No
  - mendozzamagic
    Hero+
    2 years ago
    @17a3851c96ad6c7d @EA_Illium
    
    There is an issue with some formations whereby the ball in VSA is placed in strange positions and it glitches to the next chance … the team is working on it, but for now if you want a resonable VSA experience then I suggest you choose a different formation (mine glitches on 4-2-2-2 so I needed to switch to 4-1-2-1-2 narrow