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426780661129160's avatar
426780661129160
2 years ago
Solved

I have lost access to my fc mobile account

Hello EA Support Team, I am experiencing an issue with my FC 24 Mobile account. Here are the details: :in game name [viper_soul] - Uid: 717654100473593856 - I used to have an account with a 102 O...
  • Sanyosa's avatar
    Sanyosa
    2 years ago
    @426780661129160 Have you been logging out of 102 ovr and into some other account? You may have overwritten that way and reset it to start. If you have your UID for 102 ovr contact customer service in game to try and recover
426780661129160's avatar
426780661129160
12 months ago
@mendozzamagic They haven’t helped me, it’s more than a month now it listed at the start of euros and now euros have ended, could you help me?
  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    12 months ago
    @426780661129160 Only customer service can assist with account access issues - if you have your old user id and your account was linked then you should be able to recover it (especially with their assistance)

    We don’t have access to player accounts on these boards, so go back to customer service, provide them all the necessary detail and confirmations that it is your account, and provided that account still exists (which it should if it was linked) they should be able to help you recover it.

    If it was not linked then there is probably not much they can do as unlinked account data are only stored in the device memory itself
      • mendozzamagic's avatar
        mendozzamagic
        Hero+
        12 months ago

        @426780661129160 contact customer service via the in-game settings menu or via ea help mobile topic list link above

        within the topic list there is an item called "help me get into my account" - if you follow that link then it gives you some troubleshooting tips and a link to chat with customer service

About FC Mobile Technical Issues

Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.2,698 PostsLatest Activity: 3 hours ago