lost fc mobile account
Hello EA Support Team,
I am experiencing a very big issue with my FC 24 Mobile account.
Here are the details:
:In game name is Theettakandi123 of 102 OVR with barcelona being my crest!
Uid: - I dont remember or have any memory of saving it!
I used to have an account with a 102 OVR (Overall Rating) in FC 24 Mobile.
Recently, when I try to access my account using my linked Facebook and EA accounts, a different account with a 98 OVR appears instead.
I am certain that I am logging in with the correct credentials for my Facebook and EA accounts.
I have tried logging in multiple times with my linked Facebook and EA accounts.
I have checked my email for any notifications or account-related messages from EA.
Additional Information
The last time I successfully accessed my account with 102 OVR was on Monday 15th July ,2024 around midnight time.
I kindly request your assistance in recovering my original account with the 102 OVR. Please let me know if you need any additional information to verify my account ownership. I have really worked hard to make that progress and have even bought 1100 fc points. Please somehow get me my account with 102 ovr.
I am also attaching some file images of my102 ovr acc i had before. Please ea i beg of you please do something and hep me retrieve my account as i have spent money. Please consider that also!
Thank you for your help.
Best regards,
Adithyan R Nair
Hi there, @AdithyanRNair36
We're not able to help with account related issues over Answers HQ. An advisor will need to investigate this for you. Please follow the instructions in this article to open a case. Thank you.