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wahabbaig's avatar
wahabbaig
Seasoned Newcomer
1 day ago

Match Screen Freezes / Game Stops Responding During Ranked Match

Issue Description:

‎While I was simply playing a normal Ranked Match, the game suddenly stopped responding and the match screen became completely stuck.

‎The match itself was no longer progressing properly. I could only open the Emote/Emoji section and the Substitute Player section, while the rest of the match controls and gameplay were unresponsive. I could not properly control my players or continue playing the match.

‎The game remained stuck like this, and as a result, I was unable to continue the match normally. I eventually lost the game because of the freeze, even though the issue was caused by the game becoming unresponsive.

‎‎I have attached a screenshot showing the exact state of the match when the issue occurred.

1 Reply

  • Android device?

    If so, you need to regularly force close the game and clear your games cache ... the occasional device close and restart also helps