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gefocti1mqc1's avatar
gefocti1mqc1
Newcomer
8 hours ago
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My account is currently suspended for approximately 163 hours

Subject: Urgent Request for Manual Review – FC Mobile Temporary Suspension

Dear EA Support Team,

I am writing to respectfully request a manual review of the temporary suspension placed on my FC Mobile account.

My account is currently suspended for approximately 163 hours, and I received the following message:

"Suspended Account [0x00102710]"

User ID: [Removed - CM]

I have been playing FC Mobile regularly and have always tried to follow the game's rules and EA's Terms of Service. I have never used cheats, hacks, modified game files, exploits, or any unauthorized tools. I have also never used a VPN to gain an unfair advantage.

I was very surprised to suddenly find my account suspended, as I am not aware of any action I have taken that would justify this suspension.

I fully understand the importance of EA's anti-cheat and security systems, and I respect the need to protect the game and its players. However, I strongly believe that my account may have been flagged incorrectly or automatically, and I kindly ask your team to investigate the reason for this suspension and perform a manual review of my account activity.

I would greatly appreciate it if you could provide me with the specific reason for the suspension and confirm whether the suspension was applied correctly.

I have invested a significant amount of time in FC Mobile and have always enjoyed playing the game fairly. I sincerely hope that my account can be reviewed by a member of your team and that, if this suspension was issued in error, it can be removed as soon as possible.

Thank you for taking the time to review my case. I look forward to your response and to understanding what caused this suspension.

Kind regards,

Amr Kamel

FC Mobile User ID: [Removed - CM]

  • gefocti1mqc1​ 

    Ban appeals are not handled via the forums. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you. EA_Barry.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    gefocti1mqc1​ 

    Ban appeals are not handled via the forums. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you. EA_Barry.