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yoyohero123321's avatar
yoyohero123321
Rising Newcomer
2 months ago
Solved

Payment successful but Draft Vouchers not received in game

Hello EA Support Team,   I purchased an in-game offer worth ₹1999 from the EA Store on website for FC Mobile. The offer included 23 Draft Vouchers. The payment was successfully completed and the ...
android
  • EA_Pulsar's avatar
    EA_Pulsar
    2 months ago

    Hi there. If your transaction is still processing, please try the steps listed in this guide. If you need to check your order, you can also contact the team using the form directly on the FC Mobile Webstore.

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 months ago

I understand, but this isn’t something we can verify on public forums. If the steps in the article I linked above don’t help synchronise your account, please submit a ticket using the form on the FC Mobile Webstore so the team can look into it. They’ll be able to check your order details.

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