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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: FC Mobile - EA Account not signing in

Hey @DetrimentalBalls 

We might be running into an issue on a newer device, I didn't release the 9's had already released. 

Do you have any OS updates pending? 

4 Replies

  • DetrimentalBall's avatar
    DetrimentalBall
    2 years ago

    Thanks for the reply!

    There are no updates pending.

    Please see attached.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @DetrimentalBalls 

    Thanks for the additional information, Can you clear the cache of FC mobile and try linking your EA account again?

  • DetrimentalBall's avatar
    DetrimentalBall
    2 years ago

    No changes from clearing cache.

  • DetrimentalBall's avatar
    DetrimentalBall
    2 years ago

    @EA_Illium 

    I found the solution for this.

    The pixel by default uses a high resolution and not full resolution.

    I sent into my pixel's settings and changed my screen resolution to full resolution and was able to link my EA account normally.

    Hope this helps.

About FC Mobile Technical Issues

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