Technical Issue: Black Screen Freeze After New Update on Infinix GT 30 Pro

Hello EA Support Team,I am experiencing a persistent technical issue with EA SPORTS FC™ Mobile. After the recent game update, the game completely freezes on a black screen right after the EA logo and fails to load the main menu.I have already tried restarting the device, clearing the app cache, reinstalling the game completely, and changing network configurations (including DNS and VPN options), but nothing has resolved the issue. It seems to be a compatibility bug with the device's system or chipset.Here are my exact device specifications for your technical team to review:Device Model: Infinix GT 30 Pro (Infinix X6873)Processor/Chipset: MediaTek Dimensity 8350 UltimateOS Version: XOS 16.2.0 (Android 15)Available Storage: Over 150 GB free spacePlease look into this compatibility issue with the new update for this specific device and processor so it can be patched in the next hotfix.Thank you for your assistance.Best regards,