URGENT: Active account overwritten I have apple order ID Case number 236458439
I am requesting help from a community manager to recover an account that is still live on the server but was unlinked from my device. My account was overwritten, but it is not deleted . My friends can still see my team active in their friends list Profile name widow , OVR: 117, League name : Jose Alexander
I have a verified apple order as it is financial proof of ownership: MM9NQG5561 I also have matching Game Center achievements tied to this profile.
Chat support was unable to help because I do not have the UID, but since the account is clearly active and I have the legal receipt, I am requesting that a specialist use my order id to locate the UID and manually link it to my current EA email
Details for Verification:
Case Number: 236458439
Device: iPhone SE
Top Players: 1 ETO’O 120 ovr 2 CAFU ovr 118 3 C.RONALDO ovr 117
Please help me regain access to my team. Thank you.
I'm so sorry, we can't help with account recovery issues through the EA Forums. Our support team is who we recommend reaching out to, but if you don't have your UID on hand, their hands are tied.
my friend says he also might have the uid
If you can nab your UID, that's fab! Get back in touch with our support team, and they'll do their best to help you recover access to your account.
- EA_Lanna