Everytime I try to load into a game I get stuck on the loading screen EVERYTIME. I’m on ps5 btw

SMH I was on a 50 game win streak and this occurred last night I was stuck on the madden loading screen going into a ranked match. There has to be a way where this is reversed I was on a crazy win streak and only had 2 losses prior now I have 3 losses for a game I couldn't even see the madden field....

I have a similar issue my game takes forever to load and once done loading it doesnt want to go into any mode it keeps saying error about server. My PS 5 said i have played for 26 hours but it was probs 9 the other hours was me trying to play but keeps giving me that error. I thought at first its just MUT as its my fave but tried other modes today seeing how much i struggle with MUT and nothing. So i have followed all your steps here, even followed steps of youtubers and nothing, im on a direct line with 98mpbs down and 70 up. I have cleared cache redid license EVERYTHING and nothing today has been the worst been here for 4 hours and havent even gotten in once. I have other games i can play but i really dont want to cause im loving this game when it works. Its sucks that it works less then it should as ita very deflating. I dont know if maybe in your next update this issue can be patch or what but it really sucks. I haven even deleted the game in reinstalled it deleted other games legit have done it all. I dont know if EA just hates me… but i expect better

Hi @AyoJamez, I wanted to check if this was still happening. To check do you get an error message?

No I don’t get an error message. My game just freezes and I have to close app

Hi @AyoJamez Can we try the following? Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch) Verify you signed into your PSN account Check for updates Restore Licence Try the steps in our Connection and Advance Connection Guides Open your PS5 NAT Type Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use) Entering Safe Mode and Rebuild your PS database

Madden 24 not loading | EA Forums

25 Replies

EA_Illium
Community Manager
2 years ago
Hi @AyoJamez, I wanted to check if this was still happening. To check do you get an error message?
AyoJamez
2 years ago
No I don’t get an error message. My game just freezes and I have to close app
EA_Illium
Community Manager
2 years ago
Hi @AyoJamez Can we try the following?

Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)

Verify you signed into your PSN account

Check for updates

Restore Licence

Try the steps in our Connection and Advance Connection Guides

Open your PS5 NAT Type

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

Entering Safe Mode and Rebuild your PS database
tainohands
2 years ago
I as well am having this difficulty. It worked yesterday but today it won’t load completely for some reason
EA_Illium
Community Manager
2 years ago
Hi @tainohands,
Are you on PS5 as well? Do you get any error messages?
tainohands
2 years ago
Yes I too am on PS5
No errors at all.
I uninstalled the game and when I went to reinstall it....it wouldn't download....my internet and router is working.
This morning, before work, I checked again...I was able to download and install and it actually loaded and was ready to play around 6:30 AM.
Unfortunately, after work, 3:45 PM....I tried to play the game and low and behold....same damn problem.....so I decided to reset my PS5....removing all games and setting to factory settings....and after doing my set up....it wouldn't download any of the games..... I did not realize that my purchasing the download games that it would be dependent on the PS5 Network functioning properly as this morning I recieved a message that the Network was experiencing difficulties.
tainohands
2 years ago
It keeps stopping just short of full loading...I would say around the 95 to 97% loading as I was able to down load the game.
dreguwop12
2 years ago
Mine is doing the same now. Someone closed app and I haven’t been able to play regular seasons all day. It happened today when server crashed. My gamer tag is ferrarixboyz on ps5
tainohands
2 years ago
Mine is currently working again...as I deleted it....reinstalled it....then renewed the licenses....and turned off my internet login on the PS5....It booted up real fast....Once it I was able to get into the menu screen....I then turned the PS5 Login back on to log in....then clicked to log into the EA Sports server....and everything went back to normal.
EA_Illium
Community Manager
2 years ago
Hi @tainohands, To confirm as of your last post are you able to connect to Madden servers and play?