Re: Controller issues on PC(PS buttons change to XBOX)

Go into Steam Settings > Controller > Toggle the "Enable Stream Input for Playstation Controllers"> Untoggle it > Reboot game

@thaibrodiedoesn't work, all the buttons are working fine, but in online games, the recievers have Xbox icons even tho you are playing with a ps4 controller, the audibles and all the other buttons stay the same, just reciever icons changing somehow

Sam here. 

Same Here, only happens in Online Games. In Practice mode it is fine....also, when selecting plays it shows PS buttons, its only when you check your play pre-snap. Has to be a bug rather than a setting

Hey Everyone, 

Thanks for letting us know what you are seeing in Madden NFL 24. 

For anyone seeing the controller button changes would it be possible to get the following information?

Client:

Online ID (Gamertag):

What type of controller are you using?

Is the controller wired or wireless?

Are you getting an error message?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, please share a video of this happening. 

If on PC, please share a DxDiag 

Cheers!

Client: PC on EA App

Online ID (Gamertag): DaddyAndo8

What type of controller are you using? PS5 Controller

Is the controller wired or wireless? Wireless when battery is charged, wired when not

Are you getting an error message? No

Is anything else happening? Buttons change to XBOX layout when online h2h, works fine offline

Please share any steps you've tried to far to resolve the issue: I unistalled the game, tried ds4windows for controllers, recovering the app

& what do we do if we're playing straight from the EA app off the EA pro subscription?

Hey Everyone, 

For anyone still seeing this issue, would it be possible to get a video of when this happens?

Sure thing, I'll  redownload the game right now & load into an online game with a ps5 controller. Give me about an hour

I can't upload an mp4 file so here's the link of where I recorded it.

https://www.veed.io/view/828fb549-ed08-4083-a288-2afe663fddf7?panel=share

Client: EA App

Online ID (Gamertag): kaltennn

What type of controller are you using? dualshock ps4 controller

Is the controller wired or wireless? wireless

Are you getting an error message? no

Is anything else happening? no

Please share any steps you've tried to far to resolve the issue: toggled steam controller input in steam, exited steam completely, tried wired, restarted computer multiple times, reinstalled the game, reset windows

If possible, please share a video of this happening. 

If on PC, please share a DxDiag - attached

Cheers!

Client: PC (EA Origin APP)

Online ID (Gamertag): NolanWoods

What type of controller are you using?: PS5

Is the controller wired or wireless?: Wireless (Wired doesn't make a difference)

Are you getting an error message?: No

Is anything else happening?: Screwed up button only.

Please share any steps you've tried to far to resolve the issue: Trying a wire connection (didn't fix it).

Here is a VIDEO of it happening within the first 15 seconds. https://www.youtube.com/watch?v=yYxMLrS901Q

@EA_I Id is zappa35. Controller is ps4 controller (plugged in by usb) yet shows xbox icons during matches. I am playing on pc and using ea app, not steam. I have tried house rules and h2h game modes and the same thing happens. I have tried doing a repair install, restarting my pc, unplugging controller and plugging back in, using another ps4 controller and nothing helps. Ill give it a couple days, then im unsubscribing to ea play pro cuz this is rediculous,(only subscribe to play madden anyways).

And now im resubscribing. I know, i know. "ye of little faith"

I am using a PlayStation controller and it shows up as an Xbox one. 

ID: HibanasFeet194

It is wired

No error message