Hi everyone, Are you getting a "servers cannot process your request" error when you're trying to play Solo Battles? Please share the information requested below! Which platform are you playing on? Are you playing the Gen 4 (PS4/Xbox One) or Gen 5 (PS5, Xbox Series X|S, PC) version of the game? Where does it give you the error? Does it happen as soon as you try entering Solo Battles? Are you getting it when you try selecting an opponent? Are you getting this error when you're trying to play a specific opponent? If so, what is the opponent's name? When did you start seeing this error? Do you remember making any changes to your lineup before it started happening? Can you share any details about roster or mode requirements for the mode you're trying to play? If possible, please also share details about the players you used to fill these requirements. Can you think of any other info that might be helpful? If you can share as much of the above information as possible, that will be helpful for us to look into what might be causing this error. Thanks!

Cant connect to solo battles,it says can't connect to servers at this time,and it will not let me play the last games on the ultimate team

I have 1 solo battle remaining and after selecting the difficulty I keep getting the our servers cannot process your request at this time error. I completed the steps in another post creating a new lineup and removing all abilities/x factors and removing all the strat items I can. Still get the error which boots me from MUT. I refreshed the list earlier today and completed 3 of the challenges without a problem.

The problem with this is that this particular team - 13XXSWEETNOTHING - is missing a required position (at least on Xbox series x). If you look at the opponents lineup you can see the sublb1 is missing, it even says required in big red letters. Pretty crazy this hasn’t been fixed or removed from the rotation yet as it seems fairly easy to track down why it’s not working. Hopefully it’s fixed this time around, it’s the third time this has happened to me. But yeah I guess for now you just have to skip it..

Just did a refresh and the same 13XXSWEETNOTHING has popped up again with same issue. Why can't they just remove that team from the solo battle rotation. Smh

I'm having the exact same problem and completely agree, remove the team from Solo battles.... it's not that hard

"Servers cannot process your request" error - Solo Battles

60 Replies

Chriser1969
2 years ago
Cant connect to solo battles,it says can't connect to servers at this time,and it will not let me play the last games on the ultimate team
EA_Illium
EA Staff (Retired)
2 years ago
Hi @Chriser1969 Would it be possible to get a bit more information?

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Are you able to connect to other online modes?

Does this happen to other accounts on your device?

Does this happen during a match, or when trying to connect?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

Cheers!
Chriser1969
2 years ago
@EA_Illium Chriser_1969 ps4
Chriser1969
2 years ago
Now the new challenges came out on ultimate team and it says can't connect to servers at this time,getting very flustrated
Chriser1969
2 years ago
Chriser_1969 ps4,not getting error messages,does it in both,8/15/2023,tried resetting interner and re downloaded madden 24,
EA_Illium
EA Staff (Retired)
2 years ago
Hi @Chriser1969 When you have a moment can we try the following?

Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)

Verify you signed into your PSN account

Check for updates

Restore Licence

Try the steps in our Connection and Advance Connection Guides

Open your PS5 NAT Type

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

Entering Safe Mode and Rebuild your PS database
WeekendHype
2 years ago
@Chriser1969 last game caused the error to pop up. Just refresh the games by hitting R2/RT.
artankard
2 years ago
@EA_Illium Just worked on doing this and it changed nothing. Still getting the same error; "Our servers cannot process your request at this time. Please try again later."

From what I have experienced with this, it is not a hardware or software issue, but a profile issue once it occurs. I unlinked my account, and relinked it to the EA servers, and the error was gone. Unfortunately, so was everything I had done since the early access had unlocked. Hopefully that will help focus the efforts to get this fixed because right now, I am losing time every day this season continues and I am unable to play solo draft.
Chriser1969
2 years ago
Still getting same message. I reset and it still did the same thing it says are servers cannot process your request at this time.it worked for several hours yesterday the it came up again
FlashMNXBox
2 years ago
Just a PSA for Solo Battle players. The Solo Battle vs. 13XXSWEETNOTHING creates a server error. When new battles are available, refresh the opponents and you'll be able to proceed. Hopefully the team will be fixed or removed from the rotation next time through.