Been playing since the game launched and now it is telling me I have a trial version. I bout the CFB/Madden deluxe bundle.
Hi everyone,
I just wanted to follow up here and mention that it looks like this has been fixed. If anyone is still getting the same message about the trial, please let me know.
Thanks again for your patience while we were working on getting this sorted!
Community ManagerHey everyone,
We appreciate all the info you've been sharing with us on this.
It looks like this is an issue that's happening with the current free play weekend for Madden NFL 25. If you already have the full game you can ignore this message. Once the free play weekend ends it should stop showing up.
Apologies for the confusion on this. Thank you for bringing it to our attention!
Same issue as the others stated in this thread. Pre-ordered the MVP bundle. Been playing Madden since launch but now I am getting the "continue trial" even though the store says I own the game.
Day One Madden 25 user on Xbox Series X, why am i asked to use a trial and\or Upgrade?
GT: dabceb
I've been using the game all along. Purchased in CFB25/M25 bundle.
Superstar mode. Already asked for a refund. But says i am of course outside my 14 day window. I did not ask for this stupid update. Maybe if you took your time to put out a solid game, you would not need all these updates because they would never be needed if the game was good.
Gamertag is MikeHnchoSon. my purchase information is in the screenshot below.
For some reason I bought the game and now it is showing that I need to upgrade to full version.
Yes, when I follow the link to “purchase the full edition” when it says I’m on a trial, in the Xbox Store it says “Launch - You Own This”. I will attach a screenshot.
EA Staff (Retired)Hey Everyone,
Thanks for letting us know what you're running into with Madden 25.
For anyone who should have a full copy of Madden 25 and seeing a message, you are on a trail. Can you confirm if you go to the Xbox Store if Madden 25 shows as owned (for the edition you should have) or if you asked to purchase the game? (if possible, please shared a screenshot of how it looks for you)
Thanks!
