Forum Discussion
97 Replies
I am playing on xbox gamertag is Hi Lm Dalton, I have the MVP bundle and I own the game. I have to sign in and out after every online game I play to get back in because the EA play trial message pops up and won't go off. It says this trial can only be played on the account that downloaded it and to please sign back into my account and restart the game to continue my progress. I have done this several times and it hasn't helped. I owned and played the game since early access.
I am getting a message: EA PLAY Trial
This trial can only be played on the account that downloaded it. Please sign back into that account and restart the game to continue your progress.
- Problem is, I can't get pass this screen to sign in. Signed in on my phone to send this message but that didn't help. I bought the ncaa/madden 25 bundle and now I can't play.
I’m getting the ea play trial message on my screen but I purchased the full bundle with ncaa and madden but now since I don’t have hours left in the trial it’s telling me to sign in to the account I bought the game on even though I am signed in on that account.
Okay but now that the weekend is over it’s telling me that I must be signed into the account that downloaded the game? Same as everyone before have been playing the game for weeks. Now I can’t even sign in? Sounds about right.
- @EA_Illium I cannot play my game at all. Says to sign in with account that played the trial. I've never had the trial. This is absolute garbage!!!
I try to start the game and I get an alert that Im not the one that downloaded the trial but I own the game.
- usmcrecon89932 years agoSeasoned Newcomer
I'm having the same kind of issue at this moment. Said I need to sign in with the account I purchased the bundle with. Well No chit Xbox. It's the only account I have. I deleted it all and now reinstalling hopefully it fixes It if no time to get the pissed off on. Nope didn't work again
Yeah that would be a great solution if I could get past the message
- EA_Kent2 years ago
Community Manager
Thanks for the updates, everyone.
Can you confirm a couple things for me so I can pass along the details?
- Which platform are you playing on?
- What's your Xbox Gamertag, PSN ID, or EA Account ID?
- Do you have the College Football 25 + Madden NFL 25 MVP Bundle?
- If you're playing on console, do you own the game on your account, or are you game sharing from a different account?
Thank you!
Didn’t work for me