Forum Discussion
15 Replies
- EA_Aljo1 year ago
Community Manager
Please see my response directly above yours. Thanks!
- FrostxBoss881 year agoNew Novice@EA_Aljo How am I to generate a new lineup if I am unable to connect to the ea servers
- EA_Aljo1 year ago
Community Manager
Sorry about that. Try power cycling your modem/router and restart your PC. Load back into Madden 25 and try again.
- FrostxBoss881 year agoNew Novice@EA_Aljo I have tried that. I can launch madden . it will just not connect to the ea servers to play any of the features online.
- EA_Aljo1 year ago
Community Manager
As a test, can you switch your connection to use a mobile hotspot and see if it connects? That will help narrow down where the problem is.
- FrostxBoss881 year agoNew Novice@EA_Aljo I am on pc on a wired connect
- EA_Aljo1 year ago
Community Manager
I understand. I'm trying to narrow down where the issue is. Can you try what I suggested and let me know what happens?
@Bond_Recruit007 @Incompassion
What platforms are you playing on?
- FrostxBoss881 year agoNew Novice@EA_Aljo i unfortunately do not have wifi I am only directly connected to the router there is no other option. I do not have any issues with any game besides madden
- EA_Aljo1 year ago
Community Manager
Do you have a mobile device that you can create a mobile hotspot on? That's what I'd like you to switch your connection to for this test.
- FrostxBoss881 year agoNew Novice@EA_Aljo I do not have wifi support on my pc it is only from the Ethernet no wifi card at all
- EA_Aljo1 year ago
Community Manager
Please try the connection troubleshooting steps here.
- FrostxBoss881 year agoNew Novice@EA_Aljo I have tried all of those connection issues and not one of them has solved anything
- EA_Aljo1 year ago
Community Manager
Unfortunately, I don't have anything else to suggest. Please open a case with an advisor here so they can assist.
I have done all of the trouble shooting steps and still nothing. On NCAA I can keep trying and it will eventually work. On Madden it hasn't worked in 4 days.
- FrostxBoss881 year agoNew Novice
yea no help from them they told me to come here and post. so the good oh pointing fingers at each other