Madden 25 Premium Pass Showing Locked After Maintenance

pocketgang8597 There isnt one. They don't speak with players directly. You can post it here, we can pass it along as feedback. If it is an account issue or missing content, that would be Live Support and not the games team directly.

I bought the Season 6 Premium field pass, which hasn't been unlocked for me. 

dhenley4 Reboot the console and the game and log back in. Check the pass again. If you do not see it update, I need a screenshot of the pass showing locked or whatever error(s) you get in game.

I have the same problem

I already did that. It is showing me the option to purchase the premium pass again. I have rebooted and restarted several times. It seems to take the money fine, but not deliver the goods. Had the same problem for Seasons 4 and 5. They eventually got around to it. though.

socratezz if it isnt registering that you have it, we need a screenshot from within your game showing that it isn't registering. 

Hey, folks

If your premium pass is showing locked and not giving credit, etc. We need the following:

Platform
EA ID
If PS (PS4 or PS5) version downloaded
PSN ID/Xbox Gamertag ID
The screenshot showing Premium Pass locked

I've attached when I bought my points this morning that I used to order the pass and my account with the pass not showing up. 

dhenley4 Thank you very much, following up on it

And this was for the new season yes? I see the 19th but I have to ask that this premium pass wasn't during the last season?

Thanks for talking with me, I've realized that was the team pass that I bought earlier. Sorry for the inconvenience.