I don't know anything about H2H, MUT or really any other modes outside of franchise. The QB regression glitch makes the game unplayable for me. However, the issues you all are facing sound like they come within upgrades you pay for. Is that the case? If so, everyone needs to start disputing their purchases as "services not rendered". It's an easy one-touch button push on your credit card admin site. You will win. EA Sports has to prove that they haven't wronged you to win the dispute and they will lose.
Do it all in masse and very fast. I will likely get banned for this post... even though I am 100% (as you all are as well) in the right since the EA Sports folks are STEALING from all of us.