madden 23 - Must be signed in to access online features

@Mike262613 

This is an issue that we're currently investigating. When there's some news, I'll provide an update.

Edit: It looks like this issue has now been resolved. Try power cycling your equipment again and let me know if you can log in or not.

Hey Everyone, 

Thanks for letting us know what you're running into with Madden 23. If you are still running into the error:

"In order to access the online features for this title your account on Playstation Network (Xbox Network) Network must be signed in and you must be signed in to the EA servers"

Try the following steps first then check if you continue getting this message

• Check for any updates to your console or Madden 23
• Restart your Modem/Router, and power your console wait for a minute then power back on
• Check your internet settings (found in your modem or router) for anything that may block on interfere with network traffic
• Update settings to get your consoles NAT Type on type 1 (Xbox, Playstation)
• Try a different network (Hotspot, ethernet, etc) and check if you can connect on a different network

Thanks!

Still nothing

How about a refund? Lol

For real. It’s still not working for me either

Still not working for me (I’m on PS4).

having the same problem since the ea play trial still haven’t been able to connect after three days

Having a similar issue. Bought the $100 version to play early and everytime I try to access Online Franchise it just tells me unknown error. Connect to EA network. When I try to connect it just spins and goes back to asking me to connect