When I load into madden it says my account is invalid so I try to connect my Xbox to my ea account but it won’t let me because it says my clacking is ineligble
We're not able to give out the email for the account. What you'll need to do is contact a live support advisor here so they can go through the account recovery process.
Community ManagerHi there, @JothnathanR.
The ineligible message means your gamertag is already linked to another EA account. You should be logging into the account your gamertag is linked to instead.
thanks aljo, is there any way you can help me find out which account that is because i tried all the accounts i know but none seem to work.
Community ManagerYou're very welcome. If you have any other issues, please let us know. Good luck and stay safe 🙂
I am having the same issue
I’m also having the same issue It it won’t let me even get my he chance to log in.
Hey my Xbox wouldn’t connect to my WiFi but I reset I game an now I can’t get my old gamer tag I had to create another gamer tag so how do I get my old gamer tag back?
