Can't purchase madden cash. Says something about Storekit transaction is already in progress. Was working fine last week and now this week I can't purchase. Anyone know what to do? I tried contacting EA but can't get the live chat to work

Good morning - it's an apple issue. In my previous post I was on the phone with EA and apple and they both blamed it on one another. After talking with the iTunes supervisor who then escalated the issue to development, I spoke with a really great women who explained it's an issue with a component of storkit. Storkit is a apple component that isn't working and I was hoping they would have addressed this for the long weekend. That didn't happen and I guess it will be addressed tomorrow. I will keep you posted on the progress.

Madden mobile cash I can't buy anything it says storekit transaction in progress and it's been like that for three days what do I do or can you help

Also I'm using an iPhone 7 iOS.

I cant purchase any madden cash, the screen is empty . no error displayed.i'm from mexico.HELP!

I continue to recieve the followings message on madden mobilecan't make purchase while StoreKit transaction is already in progress".I checked my credit card info and that's accurate and turned my phone off and on, still getting this message. Can someone please provide some info to resolve this issue?

I can't purchase madden cash on madden mobile 18

292 Replies

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Anonymous
Not applicable
9 years ago
Hi, I am having a problem purchasing madden cash on my madden mobile account on iOS. The app is fully updated and so is my device. Whenever I try to purchase madden cash the storekit transaction failure will pop up and it has happened for months now. I hope you guys can get back and help!

-- Thanks
Lenzy20
Not applicable
8 years ago
Madden mobile cash I can't buy anything it says storekit transaction in progress and it's been like that for three days what do I do or can you help
Anonymous
Not applicable
8 years ago
I continue to recieve the followings message on madden mobile
can't make purchase while StoreKit transaction is already in progress".

I checked my credit card info and that's accurate and turned my phone off and on, still getting this message. Can someone please provide some info to resolve this issue?
Anonymous
Not applicable
8 years ago
Also I'm using an iPhone 7 iOS.
rafahp9
Not applicable
8 years ago
I cant purchase any madden cash, the screen is empty . no error displayed.
i'm from mexico.
HELP!
Anonymous
Not applicable
8 years ago
I've been on the phone for 6 hours over the last two days with EA and Apple. They each blame the other for the problem and 30 hours later, still no fix. This is terrible where customers are looking to spend money and no one has a clue. Just bad customer service!
Just so I can understand if this is an apple issue, is anyone having this problem with devices that are not apple?

Let me know. If i find anything out, i will let you know.
Thanks,
Delania
Not applicable
8 years ago
I have the same problem. I think it has something to do with the All-Pro Pack. I bought it but I never get it and since that I can't buy anything. Also when I bought it no money was charged.
Delania
Not applicable
8 years ago
I tried it on android an everything was working fine. I think only iOS has a problem
Anonymous
Not applicable
8 years ago
Did you contact EA and can they fix it? Or is that it for the season for me now? I can't get a hold of them.
rafahp9
Not applicable
8 years ago
Yep, got an android over here