Have tried everything. Freezing up ME2 Legendary Xbox one

I am on Xbox one and playing legendary edition. The game freezes every time I get to the Okeer mission. Googled the issue and tried everything. I have tried playing this game on multiple save file...

bug

mass effect 2

me legendary edition

xbox

holger1405

Hero+

1 year ago

Jdmacdeez

Did you tried to power cycle your Xbox?

Jdmacdeez
Seasoned Newcomer
1 year ago
holger1405 Power cycled and restarted the mission. Got the same feeeze in the same spot. The second the loading reticle in the bottom right pops up it freezes.
- holger1405
  Hero+
  1 year ago
  Jdmacdeez
  Troubleshooting on a console is very limited as is my knowledge about the xbox.
  
  Freezing on a specific location often points to a problem with specific game files.
  This can be just corrupted data or a problem with the hard drive.
  
  I would suggest to contact Xbox support, maybe they have something that might help.
  - Jdmacdeez
    Seasoned Newcomer
    1 year ago
    I appreciate the direction thank you