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chapelperilous23's avatar
17 hours ago

Mass Effect 3 crashes at "checking for downloads" No problems since 2012

Mass Effect 3 crashes at "checking for downloads" I have been playing multiplayer for years. I played not that long ago, maybe four or five months ago. No problems since 2012 until now. EA Artificial Unintelligence is beyond unhelpful. The EA site pretends I don't even own ME3 (owned since launch) yet the game was installed with their app! 

I have tried everything. Uninstalled, reinstalled, cleared caches, cleared histories, followed every bit of advice I could find. Same problem, same crash, EA unhelpful so... any ideaS?

Thanks!!!

3 Replies

  • Playing on PC, bought it on Origin back in the day, been using the EA version since whenever that happened.

  • holger1405's avatar
    holger1405
    Hero+
    2 hours ago

    chapelperilous23​ 

    1. Make sure Steam and EA app are closed.
    2. Disable the internet connection of your PC.
    3. Go to your "C:\Users\<Your User Name>\Documents\Bioware\Mass Effect3” folder.
    4. Move the "Save" folder and the "BIOGame” folder to your desktop. (The folders must be gone from the original path!)
      Do not restore the internet connection until you tested the game!
    5. Test the game.  <

    If that don't helps, please add a DxDiag to your next reply.

    A DxDiag is an overview of your PCs technical features and recent software errors.
    There is no personal info in it expect for the “Machine name” in the second row.
    (You might delete the “Machine name” and “Machine Id” line if you wish too.)

    How to create a DxDiag:

    1. Press the Windows key and "R" at the same time.
    2. Copy and past or type "DxDiag" in the new field. (Without the quotes) > ENTER
    3. Wait until the green bar is gone > Click on "Save all information"
    4. Save the file to your desktop.
    5. Here at EA Forum > Click Replay > Click the paper clip icon at the bottom of the replay Window.
    6. Navigate to the "DxDiag.txt" on your desktop > select the "DxDiag.txt" > click on "Open".
    7. Reply.

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