Forum Discussion
Knucklesthe3rd
8 days agoRising Novice
I've recently been having is problem, the chat is useless and just dumps you onto a generalized support page with no option to not talk to a robot....
- holger14058 days agoHero+
The steps for contacting a support agent are outlined at the OP of this thread.
- Knucklesthe3rd8 days agoRising Novice
I did that stuff yesterday, but nothing has really changed yet. I'm concerned that I may not hear anything as my case is in the "closed" category, but its confusing as the description says "These are cases with issues marked as resolved or unresolvable by you or an EA Advisor."
So I have no idea if they'll ever get back to me.....