Forum Discussion

Newcomer

21 days ago

ME3 Multiplayer progress lost/merged with secondary account?

Ok, so this is going to be a bit weird. I have two accounts, this one and a secondary one. I've used this account for a long time, playing a lot on both xbox 360 and on PC, unlocking everything on b...

mass effect 3

multiplayer

DoctorDAM

New Ace

2 days ago

I just had the same thing happen. I have multiple accounts. Played on PC with older Account 1 (full manifest). Then switched to newer Account 2 on same PC. It loaded with the full manifest of Account 1. When loading it gave me the Cloud sync mismatch notice. I believe I selected Cloud. So yeah, apparently it overwrote the save file with the (cached?) cloud save.

Solution: I used "Clear Cache" option from EA App's Menu (3-bar)>Help>App Recovery and it fixed it.

And in the future, I'm going to make sure I have a relatively recent save file (Documents/Bioware) backed up just in case though not sure that will help.

EA_Shepard

Community Manager

2 days ago

DoctorDAM Appreciate the reply there. It has happened to quite a few of us with save files and the cloud. Glad it worked out for you though with the steps you listed out.

Cheers.