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@holger1405
Yes, that happens to me. I'm going to try to explain (but my native language it's not English so it's difficult) The first time I couldn't access even the lautcher, until I apply what you said about clean boot. After that part, I follow this instructions:
Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
If errors are found, notify us. If no errors were found reaped steps 1 & 2.
Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
The system will start validating soon. If it throws an error, please list it here.
After it reaches 100%, hit Windows key and X again.
Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
Inside the PowerShell or CMD, enter “sfc /scannow” without quot"es. >ENTER
After I follow this instructions, I decide to test the game but everything habilited. And now I can access the lautcher, and select one of the games. Unfortunally, when I select one of the games (for example Mass Effect 1) the game start, and then appear a black screen. After that black screen, I appear again in the Mass Effect Lautcher. It's different from the first time because when I tried to play the game it's appear the classic "Mass Effect has stopped working" but now that message doesn't appear.
I don't know if there its a solution for this loop.
Well, that is at last some progress.
We can find out which Service or Application is responsible for the Launcher problem later.
Please post a new DxDiag.
Also look at the ""%LOCALAPPDATA%\CrashDumps" folder again. Look in specific for Dumps that are created after you initiated the clean boot mode.
Load them up like before.
- 5 years ago
Ok, so this it's the files that appear. They are from the last try that I try:
https://drive.google.com/drive/folders/1anYDIv5lIrBW0MhK2H7k9xvvSi61UH4e?usp=sharing
- yusuo5 years agoSeasoned Novice
After fiddling last night I got it working, then the new update came and it's not working again, jesus christ I didn't think a giant developer like EA could be this incompetent, should of known better, they did release Anthem after all.
I give up on this I'll just get a refund and wait until its on sale for cheap.
Absolutely ridiculous
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