@holger1405
Yes, that happens to me. I'm going to try to explain (but my native language it's not English so it's difficult) The first time I couldn't access even the lautcher, until I apply what you said about clean boot. After that part, I follow this instructions:
Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
If errors are found, notify us. If no errors were found reaped steps 1 & 2.
Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
The system will start validating soon. If it throws an error, please list it here.
After it reaches 100%, hit Windows key and X again.
Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
Inside the PowerShell or CMD, enter “sfc /scannow” without quot"es. >ENTER
After I follow this instructions, I decide to test the game but everything habilited. And now I can access the lautcher, and select one of the games. Unfortunally, when I select one of the games (for example Mass Effect 1) the game start, and then appear a black screen. After that black screen, I appear again in the Mass Effect Lautcher. It's different from the first time because when I tried to play the game it's appear the classic "Mass Effect has stopped working" but now that message doesn't appear.
I don't know if there its a solution for this loop.
Well, that is at last some progress.
We can find out which Service or Application is responsible for the Launcher problem later.
Please post a new DxDiag.
Also look at the ""%LOCALAPPDATA%\CrashDumps" folder again. Look in specific for Dumps that are created after you initiated the clean boot mode.
Load them up like before.
Ok, so this it's the files that appear. They are from the last try that I try:
https://drive.google.com/drive/folders/1anYDIv5lIrBW0MhK2H7k9xvvSi61UH4e?usp=sharing
After fiddling last night I got it working, then the new update came and it's not working again, jesus christ I didn't think a giant developer like EA could be this incompetent, should of known better, they did release Anthem after all.
I give up on this I'll just get a refund and wait until its on sale for cheap.
Absolutely ridiculous
