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- Press the Windows key and "R" at the same time.
- In the new Window, type or copy and paste "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) > Press ENTER
- Look if there are any "MassEffect1.exe.Xxxx.dmp" or "MassEffectLauncher.exeXxxx.dmp" files in the "..Local\CrashDumps" folder.
- Zip 2 - 3 of the newest "MassEffect1.exe.Xxxx.dmp" or "MassEffectLauncher.exeXxxx.dmp" files together and upload them at a free file hosting service like Dropbox or Onedrive.
- Post the link here.
If there aren't any dump files of ME:
- Press the Windows key > Write: Command Prompt > Right click on "Command Prompt" in the search results > Run as administrator.
- Copy and paste reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD into the prompt Window > Press ENTER.
- Play the game until it crashes.
- After the game crashes, let all Windows crash dialogues finish.
- Press the Windows key and "R" at the same time. > Type "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) into the new window > Press ENTER.
- Zip 2 - 3 "MassEffect1.exe.Xxxx.dmp" or "MassEffectLauncher.exeXxxx.dmp" files together and upload them at free file hosting service like Dropbox.
- Post the link here.
If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f
I threw in a few ME2 ones as well from when I was troubleshooting yesterday. Thanks
https://www.dropbox.com/t/IoStUXekfRwoo29U
- holger14055 years agoHero+
The "igo64.dll" (Origin overly) and the "gameoverlayrenderer64.dll" (Steam overlay) are still loaded in this dump files.
But the module that is responsible for the Null Pointer Read is the "bink2w64.dll". (Responsible as in the module that accessing the blocked Ram area, not necessary the module that is at fault)
That is a Game DLL and we already tried to repair that.
- Make sure Origin and Steam are completely closed.
- Go to your ">Drive<:\Program Files (x86)\Origin" folder and rename the igo64.dll to Old_igo64.dll.
(This should disable the Origin overly completely.) - Go to your ">Drive<:\Program Files (x86)\Steam" folder rename the GameOverlayRenderer64.dll to Old_GameOverlayRenderer64.dll
- Restart the PC > Test.
If that don't helps:
- Please preform a clean boot and test the Game in clean boot mode.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- Make also sure that your GPU & CPU are not overclocked.
- 5 years ago@holger1405 Thanks for the suggestions. Renamed the dll files and rebooted and still have the same issue. Tried the clean boot method but no go on any of the games. AV is disabled, not overclocking CPU or GPU. Here's the latest crash dump info:
https://www.dropbox.com/t/DV5q6p6ZAm5g5ors
Dumb question. Think there's any issue of me having steam on my D: drive and Origin on C:? I've played other steam/origin linked games without problems this way. Probably not the issue but I'm desperate to find any solution at this point. Thanks. - holger14055 years agoHero+
swvenom37 wrote:
Dumb question. Think there's any issue of me having steam on my D: drive and Origin on C:? I've played other steam/origin linked games without problems this way. Probably not the issue but I'm desperate to find any solution at this point. Thanks.Not that dump. 🙂
It happens, I don't think it is the reason here, but I can't be sure.
Besides that:
- Go to your ">drive<:\Program Files (x86)\Origin Games\Mass Effect Legendary Edition\__Installer\vc\vc2015\redist" folder.
- Run the "vc_redist.x64.exe" as administrator. (Right click on the exe > Run as administrator.)
- Restart the computer.
- Run the "vc_redist.x86.exe" as administrator. (Right click on the exe > Run as administrator.)
- Restart the computer.
- Test.
If you get an error that says that another version of the vc_redist is already installed:
- Go here.
- Download the "vc_redist.x86.exe" and the "vc_redist.x64.exe"
- Run the "vc_redist.x86.exe" as administrator. (Right click on the exe > Run as administrator.)
- Restart the computer.
- Run the "vc_redist.x64.exe" as administrator. (Right click on the exe > Run as administrator.)
- Restart the computer.
- Test.
- 5 years ago@holger1405 re-installed the the files but still getting the same issue. For the heck of it I uninstalled and re-installed Origin on D: but that didn't fix it. The game is stubborn, I'll give it that.
- 5 years ago@swvenom37 today i got a glitched every single time i try to enter afterlife is getting the ME 2 like reboot , and i cannot enter afterlife , anybody knows why ?
- holger14055 years agoHero+
Please look at this post and try the game in Save boot mode.
Try to repair the game.
(Origin > Game Library > right click ME3 > Repair / in Steam > right click at MEA > Properties > Local Files > Verify integrity of game cache)
(Steam > right click at ME3 > Properties > Local Files > Verify integrity of game cache.)Please check your PMs.
- 5 years ago@holger1405 Good news. I was able to launch all three games in safe mode. Obviously not playable in that state but progress. I'm going to completely re-install the vid drivers again. This time completely remove everything and have a fresh install. If that doesn't work, I'll try my sound card. Several people mentioned issues with onboard audio and I have a spare dedicated Soundblaster sound card lying around so I'll try that instead of the current onboard setup and see if I have any success. I'll keep you updated. Thanks.
- 5 years ago@holger1405 thanks man ! steam fixed my game !
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