Have you taken a look at the recommendations in these threads?
[PC] Possible workarounds for Mass Effect Legendary Edition launch problems.
Note:What you've described sounds similar to the issue in this thread (below).
Yes I have done all of it and It still doesnt work. So I seeing if there is anything else.
To try and figure out what's going it would help to have a DxDiag report in text format. Instructions on how to create a DxDiag report can be found here. Once the report is crated you can upload here by clicking the "Browse..." button at the bottom of the reply box (image below).
yeah already have all that ready so maybe you can see something
When it crashes does it go to the desktop or back to the MELE Launcher?
It goes back to the launcher and sometimes gives an error of memory can not be written but not everytime
I recall having a "memory can not be written" issue with a game once, but I don't think it was Mass Effect. This is what I remember doing at the time...
I've also done a number of searches with the information that you've provided to see if can find another solution, but I haven't found anything that isn't already listed in the threads linked to above.
The exact text of the error message may help pinpoint what the issues is.
OK thanks I will go back through those ones and make sure I did it all
Folders and files were checked as read only so changed that and then tried again and got this error
I change the files from read only and they just go right back how do I fix that
if it's showing a square like the image on the right it should be fine; that's how it is on my system and it doesn't interfere with any games.
Edit: Thank you for uploading the DxDiag report and error image.
Oh OK yes it is the image on the right I think just need to go through the whole thing again I may have missed something
There may be a background application preventing the game from opening. Do you have any of the following types of programs running?
The following article explains how the programs above can interfere and has some workarounds.
Closing background applications
Find out how to manage other programs that might be stopping Origin or your game from running properly.
Is it working now?
No it is still not working and have done everything over again so I am not sure what to do now
If there aren't any dump files of ME:
https://1drv.ms/u/s!AkLqmdNmJvKcoRDpBAH8JaRTOaMd?e=OSaFKV
here are the dump files for ME1
https://1drv.ms/u/s!AkLqmdNmJvKcoQob4W3-EjjEORwU?e=fEDuoY
for ME3
I havent tried ME2 yet but mainly ME1
It is a "NULL_POINTER_WRITE" or "NULL_CLASS_PTR_WRITE" access violation initiated by the "bink2w64.dll".
This means that whatever the DLL tried to access was in a memory location that is blocked from access by user mode applications or completely invalid.
The "bink2w64.dll" is developed by "RAD Video Tools" but is used in many games and also in the MELE. It is in the "...Binaries\Win64" folder.
This is the first time I see this error, so we can safely asume that the DLL is fine but something on your system is interfering.
Disable Origin in game.
Did you already preformed a clean boot?
If so did you do it exactly as described below, shutting the your virus scanner and tools like afterburner down as well?
Please preform a clean boot and test the Game in clean boot mode.
Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
Make also sure that your GPU & CPU are not overclocked.
On what drive is the MELE installed?
Do you installed any Mods or did you tried to install them?
Where there any error messages during installation?
No I havent gotten it to work since I purchased it over a week ago and so I havent done any mods have uninstalled it and redownloaded and reinstalled twice and I have done the clean boot now twice making sure it was correct and just tried it again and I still have the same issue of it crashing. I have tried to repair the game and everything is not working
Just a quick question. So I have the program files on my C drive and the game files are on my D drive does it matter where the files are installed because if that is the case I will have to figure out how to get the whole game installed on my D drive the c drive is not big enough.
The games files don't have to be in the Program files directory.
Normally it doesn't matter were the game is installed, but permissions problems or problems on the drive can cause an issue.
Create a new Windows user account (Administrator) don't use local special characters, use only Characters from the ASCII table
created a new account and removed and reinstalled the game and still will not run none of the games i dont know what is the problem i have tried everything
More reinstallations will not help you, the problem is not with the game.
If that don't works either:
If that works, go here and install the x86 and x64 versions. (You do not need the ARM64 version.)
Edit: Missing word.
ok i tried everything and i tried to install the arm64 and it wont install and giving me the error in the picture.
Sorry, my bad, it should have been "(You do not need the ARM64 version.)"
Ok i dont know what to do i have done everything and it still will not work. I have even done what EA support has told me and it still doesnt work.
Thank you for contacting EA help, please go through the steps and reinstall the game-
Hold down the Windows Key and press X.
Click Command Prompt (Admin).
When the command prompt opens, type ipconfig/flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot your computer.
I have done everything you said to try I dont know what else to do at this point its been over a week and a half. I am just going to get a refund and not worry about it and play the original ones that I know work.
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