[Steam Deck] ME:A Loads to a Black Screen

The problem is not the steam deck but the EA application because it stopped working after its update and as I read on the forum and elsewhere it is mostly after the EA application update... Why doesn't Ubisoft do it? hmm a question to think about, I have all Assassins and other games from them and they run without problems. They release an update to their application and the games run without problems. So do other companies like Bethesda etc. But EA releases an application update and it's the end of gaming for a while. They should think about it competently and before they release an update they should probably consult with Steam support so that it doesn't make players frown and prevent them from playing their favorite games even on the go.... NOW TO THE PROBLEM: After starting the game on the steam deck, the EA application loading window appears and the game doesn't start but crashes back to the desktop. Before the EA application update was released I played without problems.....

These are the games Mass Effect Legendary Edition and Mass Effect: Andromeda.

goldtoothcat66​ This is different than the online error. The online error is an account issue. What you described is more technical than account related. Have the games been uninstalled? Are you getting any error messages?

Sialenymax​ So, with Steam Deck, the EA app causing an issue with the game is not the same as the online access error. That is account based. I reached out to see if there are any issues around this right now and what can be done with it.

The problem is still there and as I read here on the forum and on other forums, the problem still persists and not just for me.... :(

So things are going wonderfully for us again... :)

Sialenymax​ You also have to factor in that the Steam Deck run on Linux which isn't technically supported. The troubleshooting for that is kind of limited so if the EA app is installed, and the games do not work, getting them to work is going to be a rough one.

hi there I've been playing mass effect Andromeda with no problems at all . everything worked great until about a week ago and it wouldn't load the game. it goes to the EA launcher then the steam deck logo spins around for a minute then goes back to the start or a blank screen .I've uninstalled it a couple of times no go.ive uninstalled old protons. no go .cleared the cache. no go. tried loading jedi fallen order to see if it's the game or the launcher . but exactly the same happens. goes to ea launcher then back to the start. it's getting a bit annoying now. if anybody can help it would be good .

it's all working my end. I don't know what you guys have done .but it's all good thank you

goldtoothcat66​ Thank you for letting us know. I sent this over to the team but these get weird because of the Steam OS is not something really fully supported, so I know they took a look. Happy to hear you are good to go though!