Forum Discussion
11 Replies
- EA_Illium3 years ago
Community Manager
@GILLHUHN Are you able to launch it from Steam? No I see this message when I try to launch the game from Steam.
- EA_Illium3 years ago
Community Manager
Hi @GILLHUHN Would it be possible to get a screenshot or clip of the error popping up?
Also when you have a moment try the following steps to check if this continues...
- Verify the game in your Steam library
- Verify your Steam and EA accounts are linked
- Try these steps to make sure there aren't any other programs limiting performance
- Check other programs that might be stopping EA App - Help Article
I have tried all the things you said to try and I'm getting the same issue. Here is a video of the issue exactly as it happens.
- EA_Illium3 years ago
Community Manager
Hi @GILLHUHN Thanks for this, to check the Steam account and the EA account signed into EA App, Are they linked?
Yes both accounts are linked.
- EA_Illium3 years ago
Community Manager
Hi @GILLHUHN To confirm have you already checked any AV from stopping NFS or EA App, as well as clearing its cache? (Top Left Menu > Help > App Recovery)
If so could we try launching your device in a Clean Boot then launching the game?
I tried to clear the cache on the EA App that did nothing. I don't even use antivirus on my PC so that shouldn't be it. Every other EA game I have on Steam launches fine I'm only having issues with NFS Most Wanted telling me I don't own the game when I do in fact own the game. I even bought the DLC thinking that could be the issue with no luck.
This is in regards to Need for Speed Most wanted crashing after trying to launch it via ea app. Need for speed most wanted played great on Orgin but now Origin is not working on my pc running on windows 7 but does work on my laptop that runs on Win 10 so I have to use EA app on my pc and i did have that issue but figured out a solution do have to do this twice to begin with and once after that another time
1. Go to Window Task Manager (control-alt-delete)
2.then to the Process tab.
3. Scroll down the list of files to NFS13.exe *32 highlight it
4.then go to the bottom of the Task Manager window right hand side and End Process. When the program crashes it still is running in the background this closes it out. The play button now highlights and you can launch your game. the powershot bar may not be present and may not be full screen
so in other words, you may have to do this process multiple times then again maybe not but one solution Need for Speed Most Wanted crashing up launching from EA app.
This is not the issue I'm experiencing. The game doesn't launch period because the EA App is acting like I dont own the game when I own the game and all DLC on Steam.
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