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Re: NFS Unbound - Error codes 40010000 & FTJR2008 "Failed to create lobby”

When i try to load the NFS Unbound on the PS5, i get error 40010000: item synchronization failed, when i hit x to continue through, i can select between story and online mode. when i try to join online mode i get the error FTJR2008:item synchronization failed. this started right after the recent volume 3 update, and i havnt been able to play since it came out. ive tried to contact ea help twice with no help at all and was directed here, so someone, please HELP. i just want to play the game lol.

17 Replies

  • This solution will not work for me, i am on PS5, i cannot go into my files and edit them like that.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    HI @riceycivic Thanks for the update! 

    To check have you tried the following?

    Cheers!

  • so far ive tried all of these things, except for wiring my connection and 

    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

    none of the other things seemed to work, but i have a feeling theres something wrong with the game, not my connection

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    HI @riceycivic Thanks for the update, we're happy to pass what happening along to our team!

    In the meanwhile, if you continue running into the error you can try the remaining steps and check if there are any changes. 

    Cheers!

  • @EA_Illium hey... Vol 4 is out, and im back! i gave up before, after trying everything. i saw in the patch notes that there was a fix for an inventory issue, i thought i was in luck, but apparently not. would really love to play the game but im not going to start over after putting over 330 hours in thru vol2. has there been any workaround to fix this issue yet or............?
  • ph1lm's avatar
    ph1lm
    2 years ago

    Me too, for Vol 4

    tried safe mode clear cache and rebuild database

    tried restoring database

    tried selling all cars but one

    tried manual sync to cloud

    Maybe I need to delete the save file somehow and just start again?

  • Had a cloud save and a console save

    syncing to cloud did not help

    deleted from console

    started game which forgot progress

    closed game

    downloaded from cloud

    started and now online ok

    wish I could get to previous cloud saves to before I sold all my cars!

  • @ph1lm dude! this worked! youre my savior. took me a minute to figure out how to get through the system settings and manage my save data with the cloud and all that, but i did exactly what you did, minus selling any of my cars, and im all good!
  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey there,

    We have a thread talking about this same issue that is being tracked by the Team. I am going to close this thread so we avoid duplicates.

    Please, use the thread linked below to talk about this issue:

    -Groguet

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